Terms and Conditions for MagicHato Plant Store

Effective Date: December 31, 2024

Welcome to MagicHato Plant Store! These Terms and Conditions (“Terms”) govern your use of our store, located at 1009 N 400th St Vandalia, Illinois, and our website, magichato.com. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our website or services.

For questions, please contact us at:

1. General Provisions

  • These Terms apply to all visitors, users, and customers of MagicHato Plant Store.
  • By making a purchase, creating an account, or browsing our website, you agree to be bound by these Terms.
  • MagicHato reserves the right to modify these Terms at any time without prior notice. Changes will be effective upon posting to the website.

2. Products and Services

Product Descriptions

  • We strive to provide accurate and detailed descriptions of our plants and related products. However, slight variations in size, color, or appearance may occur.
  • All products are subject to availability. If a product is unavailable after you place an order, we will notify you and provide alternatives or a refund.

Care Guidance

  • MagicHato offers care instructions for plants; however, the health of plants post-purchase depends on proper care by the customer.

3. Orders and Payments

Order Placement

  • Orders can be placed online at magichato.com or in-store. By placing an order, you confirm that all details provided are accurate.

Pricing and Payments

  • Prices listed on our website and in-store are subject to change without notice.
  • We accept major credit cards, debit cards, PayPal, and other payment methods as outlined on our website.
  • Payment must be completed at the time of purchase.

Order Confirmation

  • After placing an order, you will receive a confirmation email detailing your order. If you do not receive this email, please contact us immediately.

4. Shipping and Delivery

Shipping Policy

  • We ship within the United States using reliable shipping partners. Delivery times and costs vary based on your location and the shipping option chosen at checkout.

Delivery Issues

  • MagicHato is not responsible for delivery delays caused by courier services or events beyond our control.

Shipping Damages

  • If your order arrives damaged, please notify us within 48 hours of receipt with photos for verification.

5. Returns, Exchanges, and Refunds

For details on returns, exchanges, and refunds, please refer to our Refund and Returns Policy.

6. Intellectual Property

  • All content on our website, including text, images, logos, and graphics, is the intellectual property of MagicHato or its licensors.
  • You may not copy, reproduce, distribute, or use any content from our website without prior written consent.

7. User Accounts

Account Creation

  • Customers may create accounts for faster checkout and order tracking. You are responsible for maintaining the confidentiality of your account information.

Account Termination

  • We reserve the right to terminate accounts that violate these Terms or engage in fraudulent or harmful activities.

8. Liability Disclaimer

No Warranty

  • MagicHato provides products and services “as is” and does not guarantee that our products will meet all customer expectations.

Limitation of Liability

  • MagicHato is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

9. Governing Law

These Terms are governed by and construed under the laws of the state of Illinois, USA. Any disputes will be resolved under Illinois jurisdiction.

10. Links to Third-Party Websites

Our website may contain links to third-party websites for informational purposes. We do not endorse or assume responsibility for the content or privacy practices of these external sites.

11. Prohibited Activities

When using our website or services, you agree not to:

  • Engage in any activity that violates local, state, or federal laws.
  • Distribute malware, spam, or harmful content.
  • Misrepresent your identity or provide false information.

12. Contact Information

For any questions or concerns about these Terms, you can reach us via:

Thank you for choosing MagicHato Plant Store. We look forward to helping you grow a greener, happier space. Visit us at magichato.com for more information about our products and services. 🌿

 
 
 
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